FAQs
All orders are shipped AFTER they’ve been through processing. Please allow up to 2-3 business days for processing all orders. Once your order has shipped, you will receive an email notification.
Once your order has shipped, you will receive a tracking number on your order confirmation confirmation. The carriers name will be provided you will have to contact the carrier once you receive tracking for any tracking issues.
Yes, we do ship to P.O. boxes. All of our orders are subject to signature confirmation, therefore, you must sign and show id to pickup at local office.
No. All orders have a 24-48 payment processing time. If your items are in-stock, we will ship the order out after that time period. If I order online.
Yes, we do. Please send your customisation requests to support@halothemes.com, we will give you our quote. Thank you.
NHC does not offer pickup. However direct drop off may be offers in some areas of Metro Atlanta please contact NHC for more info.
Nani Hair Co. is not responsible for any lost, stolen or damaged items. The customer is responsible for filing a claim with the courier ,if insurance was included you may be entitled to a refund The customer must contact the courier directly and follow their procedures for a potential refund.
Once your order has been placed, we will process your order by selecting your items from our warehouse, quality check all items, package your order, and the courier will pick up your order. Once your order has been picked up by the courier, we are no longer responsible for your package.
The key to determining how many bundles to purchase depends on the lengths you are wanting. As all bundles are the same weight (3.3oz), the longer bundles have shorter wefts, and the shorter bundles have longer wefts. For a full sew-in, we recommend 3-4 bundles of hair. For lengths over 18”, we recommend ordering at least 3 bundles of hair. If you desire an installation with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure. A closure is a great addition to your installation, as you will have no leave-out. This is considered a full protective style, and none of your hair will be exposed.
Minimally, no hair is absolutely perfect. You may see a few strands here and there while detangling or styling, but nothing troubling or excessive. The most effective way to avoid shedding is by sealing the wefts.
Burmese-is a thick, robust with full volume. It is suitable for all coils and curly hair textures.
Brazilian- is a thick texture of hair that will provide body and be slightly dull and coarse. Brazilian hair has been on the market the longest.
Vietnamese- light weight fine texture of hair, very durable and coarse in texture. Vietnamese hair gives the appearance of being thick while providing volume.
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